Contact RetroBase
Need help with an order, want more details on an item, or hunting for something rare? Send us a message and we’ll help you out.
Order Support
Questions about shipping, returns, cancellations, or order issues.
Product Questions
Need details on condition, compatibility, included parts, or region info?
Collector Requests
Looking for a specific console, game, accessory, or hard-to-find piece?
General Help
Anything else? Reach out and we’ll point you in the right direction.
Tell us what you need
The more specific you are, the better we can help. If you’re asking about a product, include the item name and what you want to know.
Need a faster answer?
Before sending a message, you might find what you need in our FAQs or Help Center.
What you can contact us about
Order updates, delivery questions, returns, or item issues.
Product condition, compatibility, included accessories, or region information.
General support, store questions, or requests for specific retro items.
A quick note
RetroBase is focused on giving clear answers, not vague template replies. If you’re asking about a specific item, include as much detail as you can so we can help properly.
Still browsing?
Check out the collection and come back if you need details on anything that catches your eye.